Refunds and Exchanges
Mish Mash Refunds or Exchanges Policy
Change of Mind
We are unable to offer refunds or exchanges on products if you change your mind.
Condition of Items
While all care is taken to provide suitable protection of your order during shipping, we understand that things can happen during delivery. If goods are damaged upon arrival, please notify us immediately by email hello@mishmashkids.com. Mish Mash will issue an exchange. In cases where an exchange is not possible a refund may be offered. (Please retain your receipt and packaging materials for the exchange to take place.)
Raising an issue
The customer has 5 working days to raise an issue, after that time all sales are final. You can raise an issue by writing to us at hello@mishmashkids.com.